TapticoAI
Last updated: September 2, 2026
These Terms of Service (“Terms”) govern your access to and use of TapticoOS, the TapticoAI workspace, and related services (the “Service”) provided by Taptico Holdings, LLC, operating as TapticoAI (“TapticoAI,” “we,” “us,” or “our”), a Georgia limited liability company based in Atlanta, Georgia.
By creating a workspace, clicking “Create workspace,” or using the Service, you agree to these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business, and “you” means that business.
TapticoOS is an AI operating layer for your business. It stores your business knowledge, turns meetings and conversations into tracked work, drafts and executes tasks through AI agents, and reports on what shipped. A human approval gate sits over consequential actions: nothing material leaves your business without a person's sign-off.
Features described on our site (including MemoryAPI, LoopFlow, Comms, and Mission Control) are part of the Service and may evolve as we improve it.
You sign in with your Microsoft or Google account, or your work email. You are responsible for activity under your workspace and for keeping access to your sign-in method secure. You must be at least 18 years old and able to form a binding contract.
The Service runs on AI model providers you connect yourself (“bring your own key”). Your relationship with each model provider (OpenAI, Anthropic, or another you choose) is governed by your own agreement with that provider. You pay them directly for model usage; we never mark up or resell tokens. We are not responsible for a model provider's availability, pricing, or conduct.
You may cancel your subscription at any time from your workspace settings or by emailing us. Cancellation takes effect at the end of the current billing period; you keep access until then. Payments already made are not refunded except where required by law or where we tell you otherwise in writing.
You will not use the Service to break the law; infringe others' rights; generate deceptive, defamatory, or harmful content; probe or disrupt the Service or its security; resell access without our written consent; or upload data you have no right to use. We may suspend or terminate access for violations.
Taptico Holdings, LLC offers low-volume, non-marketing texts through Heidi for general questions, onboarding support and requested follow-ups. Initial use is with Nick Tapp; clients may enroll during onboarding.
See SMS privacy details for records and data use.
The Service drafts and stages work; a designated person in your organization approves consequential actions before they take effect (for example, sending external communications or publishing). You are responsible for those approvals and for actions you approve.
We own the Service itself - the software, designs, and TapticoAI marks. You own your data and the work product created for you through the Service. Neither of us may use the other's name or marks publicly without permission, except that we may identify you as a customer with your approval.
The Service is provided “as is” and “as available.” AI systems make mistakes; the human approval gate exists for that reason, and you should treat AI-drafted output as a draft until a person approves it. We disclaim all implied warranties to the extent the law allows, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.
To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenue; and (b) TapticoAI's total liability arising out of these Terms is limited to the amounts you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
You will indemnify and hold TapticoAI harmless from claims arising from your data, your approved actions, or your misuse of the Service. We will indemnify and hold you harmless from claims that the Service itself infringes a third party's intellectual property rights.
Either of us may end these Terms: you, by cancelling; we, for cause (including non-payment or violation of these Terms) with notice where practicable. Sections that should survive - data ownership, payment owed, disclaimers, liability limits, indemnities - survive.
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in the Atlanta, Georgia area, and both of us consent to their jurisdiction. Before filing anything, both of us agree to try to resolve disputes informally for at least 30 days.
We may update these Terms as the Service evolves. For material changes, we will give at least 30 days' notice (by email or in-product notice) before the change takes effect. Continuing to use the Service after the effective date means you accept the updated Terms.
Taptico Holdings, LLC, operating as TapticoAI
Atlanta, Georgia
[email protected]